Financial Aid Technician - Substitute

About the Role

Under direction, performs specialized technical and clerical support duties related to the processing and maintenance of financial aid records. Provides information to students and others regarding financial aid application procedures; explains and applies federal and state financial aid laws, regulations, eligibility criteria, and satisfactory academic progress guidelines; assists students in completing/submitting required forms; gathers, enters, updates, and maintains financial aid information in various databases.

Work Schedule: Monday–Friday, 8:00am–5:00pm. This is a temporary substitute position.

What You'll Do

• Greet and assist employees, students, and the public; provide information on financial aid application procedures and explain federal and state financial aid laws and regulations
• Assist students in completing/submitting required paperwork; refer students to workshops and other financial aid resources; inform students of their application and award status
• Review applications and forms for completion, accuracy, and compliance; notify students of missing information or additional requirements
• Review financial aid files to determine initial eligibility; identify issues needing further analysis
• Gather, enter, update, and maintain financial aid information in various database systems; organize and maintain student files and historical records
• Maintain confidentiality of records in compliance with FERPA regulations
• May provide work direction to lower-level employees, temporary employees, and/or student workers

Minimum Qualifications

• High school diploma or equivalent
• Two (2) years of experience determining applicant eligibility for financial assistance programs in an academic setting

Pay & Benefits

$27.65/hr. Position is offered contingent upon funding.

Required documents: Current resume.