Assistant Manager, Entertainment Audio/Video

About the role

The Assistant Manager, Audio/Video Technical is responsible for leading the onsite design implementation, installation, operation and maintenance of audio/video systems of assigned Entertainment projects of various scale, including marquee events, park theatrical entertainment, press events, and special projects. This position oversees day-to-day project execution, technical quality, inventory management, and logistics while partnering with Project Management, Tech Management, Audio/Video Creative, Entertainment Creative Development, Technical Services, and various vendors.

What you'll do

• Coordinate with the AV Creative team, vendors, and other partners to ensure successful implementation, maintenance, and operation of AV designs and equipment
• Represent the AV Tech team during project meetings, providing updates and facilitating information exchange between all stakeholders
• Present needs and solutions for design changes and challenges to maintain the creative vision and design intent
• Review and coordinate the development of Audio/Video system documentation, drawings, and project deliverables
• Coordinate development and implementation of Audio/Video system designs based on project requirements
• Coordinate with internal teams and vendors for activities, installations, commissioning, and project deliverables
• Maintain documents and system files to ensure proper archiving of all AV systems
• Input, maintain, and track inventory of all Entertainment Technical AV equipment
• Submit and track logistic requests for AV equipment as required
• Monitor technical performance of Entertainment Audio/Video systems via show reports and maintenance documentation
• Coordinate preventative maintenance, repairs, and lifecycle planning for AV equipment
• Provide day-to-day leadership and work direction to Entertainment Technical Services Audio/Video personnel
• Coordinate staffing requirements and support schedules with Entertainment Operations

Requirements

• Minimum 3 years experience in theatrical or entertainment audio/video design, implementation, or production
• Extensive theme park experience in technical audio/video production for live theatrical entertainment
• Demonstrated experience leading technical teams, coordinating vendors, and managing multiple concurrent projects
• Strong working knowledge of Q-SYS, QLab, Reaper, Mainstage, Pro Tools, Dante, and IT Networking protocols
• Strong working knowledge of hardware including Yamaha, Allen & Heath, and QSC digital audio consoles, Alcorn McBride, Geffen, Blackmagic, Brightsign, and Gilderfluke
• Expert ability to troubleshoot complex systems
• Strong organizational, communication, and leadership skills
• Thorough knowledge of MS Excel, Word, PowerPoint, Teams and SharePoint
• Must be willing to work weekends, holidays, and nights as required

Pay & benefits

Salary range: $70,000–$80,000/yr. Eligible for medical, dental, vision insurance, 401(k), paid leave, and tuition reimbursement.