Retail Sales Ambassador - Housewares and Home Decor

About the Role

As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent.

Full-time colleagues are typically scheduled 30+ hours per week, part-time 12–24 hours per week.

What You Will Do

• Provide an exceptional customer experience by ensuring the customer is always the priority
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the store leadership team
• Create and implement best practices to drive sales, turn, and gross margin
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Be proficient in Macy's point of sale systems and company devices

Who You Are

• Ability to build relationships and convert customers into clients
• Energetic and positive attitude
• Self-starter, able to work independently and as part of a team
• Flexible availability, including days, evenings, weekends and holidays
• Minimum 1 year previous selling or retail experience required

Benefits

• Comprehensive health and wellness coverage and 401(k) match
• Paid time off and eight paid holidays
• Merchandise discounts
• Performance-based incentives
• Employee Assistance Program