Manager, Growth Insights & Performance

About the Role

Warner Bros. Discovery Global Experiences is seeking a highly analytical and commercially minded Manager, Growth Insights & Performance to serve as the central source of truth for performance across the Americas portfolio, including owned and operated experiences, retail, new openings and priority licensed partners.

The Manager will aggregate and interpret ticket sales, attendance, revenue, booking pace, guest behavior and marketing performance; establish consistent metrics and reporting requirements; and turn insight into clear actions that improve demand, conversion, spend and repeat visitation. This role will own the weekly Growth War Room and partner closely with Marketing, Finance, Operations, Technology, Research and external partners.

What You'll Do

• Establish and maintain a timely, trusted view of ticket sales, attendance, revenue, booking pace, conversion, average order value, per-capita spend, retail performance and marketing effectiveness
• Define the business questions, KPI hierarchy, data definitions, source-of-truth rules and reporting requirements
• Develop and deliver daily, weekly, monthly and seasonal performance reporting; identify meaningful trends, root causes, emerging risks and actionable opportunities
• Segment performance by experience, product, audience, channel, geography, visit date, promotion and customer cohort
• Own or coordinate recurring attendance, ticket-sales and revenue pacing views and forecast inputs
• Lead the weekly cross-functional Growth War Room, bringing together Marketing, Finance, Operations, Technology, Research and relevant partner teams
• Translate analysis into specific recommended actions, assign owners and timelines, document decisions, and track follow-through and commercial results
• Prepare concise executive-ready performance updates and business reviews

Qualifications

• 5-8 years of relevant experience in business analytics, growth strategy, commercial performance, business intelligence, revenue management, marketing analytics or a related field
• Demonstrated success translating complex sales, customer and marketing data into clear recommendations
• Strong experience defining KPIs, reporting requirements, forecasting inputs, data-quality controls and cross-functional performance operating cadences
• Advanced Excel skills and experience with business-intelligence platforms such as Tableau, Power BI or Looker; working knowledge of SQL preferred
• Experience in entertainment, attractions, hospitality, travel, ticketing, retail, consumer businesses or multi-location environments strongly preferred

Pay & Benefits

• Salary Range: $95,900 – $178,100/yr
• WBD offers thoughtfully curated benefits and tools to help you grow into your best self.