Shift Supervisor

About the role

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff and is responsible for ensuring the completion of all opening and closing procedures.

What you'll do

Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise, stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Requirements

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
• Experience as a retail supervisor preferred
• High School diploma or equivalent preferred but not required

Schedule

Anticipated weekly hours: 29 (part time)

Pay & benefits

$20.47 - $29.47/hr. Part-time colleagues may be eligible for dental, vision, wellness resources, employee discounts, and certain voluntary benefits depending on hours worked and eligibility.