ProProduct Development Representative

About the Role

ServiceTitan is the world's leading all-in-one software for commercial and residential businesses. ProProduct Development Representatives identify and connect with existing ServiceTitan customers about how Pro modules can enhance their ROI and add value to their operations, booking product demonstrations between customers and Account Managers and assisting with discovery calls that identify opportunities.

What You'll Do

• Build a strong sales pipeline by engaging existing customers and demonstrating add-on product value
• Conduct high-volume outbound engagement (about 25 calls/day) plus emails
• Book overview calls/demonstrations for Account Managers
• Work closely with Account Managers on communication plans
• Log and maintain activity in Google Sheets/Salesforce
• Assist with weekly reporting on active campaigns

Requirements

• 1-3 years of experience in Sales or Customer Success (cross-sell or up-sell)
• 12+ months of outbound calling experience
• Ability to travel domestically about 30% of the time
• Strong interpersonal skills and ability to handle objections