Title Manager

About the Role

The Title Manager may be part of a team dedicated to one client or may be client agnostic. This role will be accountable for the delivery of assigned title/projects on time, within budget, and to the required quality. This person must be able to communicate with all departments to ensure deadlines are being met and report back to upper management with the status of projects. This role will report to the Title Manager Lead.

What You'll Do

• End-to-end accountability over delivery of assigned title/project on time, within budget, and to required quality.
• Manage large localization projects from inception to completion, ensuring timely delivery, high quality, and adherence to budget constraints.
• Improve localization pipeline in collaboration with leadership, localization operations, and product teams.
• Monitor localization service quality and ensure that continuous process improvement efforts are planned and executed by internal teams or vendors.
• Anticipate risks and devise mitigation strategies.
• Collaborate with both internal and external stakeholders globally across all levels and functions.
• Facilitate kickoff meetings with relevant stakeholders.
• Monitor client reporting to identify trends and issues.
• Accountability over billing accuracy for projects and/or titles.

Requirements

• 2-5 years' experience across client services/order management. Relevant work experience in Localization, preferably as a Localization Producer or Project Manager in entertainment, gaming, or marketing.
• Knowledge of end-to-end post-production, including marketing campaign execution.
• Ability to meticulously review orders, documentation, and data throughout end-to-end order management process.
• High level of attention to detail for ensuring quality and accuracy in orders.
• Strong collaborative mindset with a focus on teamwork.
• Experience working with cross-functional teams both locally and globally.
• Familiarity with industry standards and best practices.
• Skilled in escalation management and crisis resolution.
• Exceptional verbal and written communication skills.

Nice to Have

• Experience with localization platforms, file formats, project management tools and databases.
• Experience with Machine Translation or other emerging AI concepts.
• Linguistic understanding of multiple languages.

About Deluxe

Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies. Headquartered in Los Angeles with offices around the globe, the company employs over 3,500 talented individuals, developers, and industry veterans worldwide.

Pay & Benefits

$72,000–$90,000/year. Competitive benefits program including medical, dental & vision coverage, vacation & sick leave, and 401(k).