Service Advisor
Toyota of Glendale · Glendale
- Pay
- Not listed
- Job type
- Full-time
- Work mode
- On-site
- Category
- Trades / Services & Security
- Neighborhood
- Glendale
- Posted
- October 1, 2026 (Oct 1)
- Last verified
- Today
About the role
The Service Advisor is the primary point-of-contact for all automotive service and repair matters — the liaison between customers and technicians. Listens to customer problems, arranges appropriate service/repairs, and manages expectations for both customers and technicians.
What you'll do
- Maintain an excellent Customer Satisfaction Index (CSI) score
- Schedule service for customers in person or by phone
- Make repair recommendations and manage delivery by setting customer expectations
- Help educate and train new staff members
- Continually learn about product updates, features, and accessories
Requirements
- 2–3 years' auto dealership experience
- Broad scope of automotive mechanical/electrical knowledge
- ADP/CDK computer programs experience a plus
- Unrestricted California driver's license and clean driving record
- Able to drive both automatic and standard-transmission vehicles
- Bilingual a plus
Pay & benefits
Competitive pay. Health, Dental, Vision, Life, 401K, Health & Wellness Program, paid vacation and holidays.
This listing comes from Toyota of Glendale's own careers feed and was verified again today. Stale listings are removed automatically.
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Service Advisor
Toyota of Glendale