Pro Product Development Representative

About the role

Pro Product Development Representatives identify and connect with existing ServiceTitan customers to demonstrate how the company's advanced Pro modules can enhance their ROI and add value to their operations.

What you'll do

• Build a strong sales pipeline by engaging existing customers and booking demos for Pro-Account Executives
• Manage inbound leads and conduct high-volume outbound engagement (~30 calls/day plus email outreach)
• Craft genuine rapport with customers to surface unmet needs and pain points
• Collaborate with Pro Account Executives on communication plans and deal closing
• Keep accurate records of all activity and assist with weekly campaign reporting

Requirements

• 2-4 years of experience in Sales or Customer Success, in a cross-sell or up-sell capacity
• 12+ months of outbound calling experience
• Ability to travel domestically ~30% of the time for onsite visits
• Strong interpersonal and communication skills

Schedule

Hybrid — employees within ~40 miles of a Hub office go in 1-2 days a week.