Holiday Gift Guide Retail Sales Ambassador

About the role

As an Ambassador you drive sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating repeat clientele and serving as the expert for the vendor/brand/area you represent.

Full-time colleagues are typically scheduled to work 30 or more hours per week.

What you'll do

• Provide an exceptional customer experience; greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and store leadership team.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Be proficient in Macy's point of sale systems.

Requirements

• Minimum 1 year previous selling or retail experience required.
• Flexible availability, including days, evenings, weekends and holidays.
• Excellent verbal and written communication and interpersonal skills.
• Standing for at least two consecutive hours, lifting at least 30 lbs.

Pay & benefits

Competitive pay and benefits. Comprehensive health and wellness coverage and 401(k) match. Paid time off and eight paid holidays. Merchandise discounts. Performance-based incentives.