Customer Experience Manager
Five Below · Northridge
- Pay
- $21.47/hr
- Job type
- Full-time
- Work mode
- On-site
- Category
- Retail
- Neighborhood
- Northridge
- Posted
- September 14, 2026 (2 days ago)
- Last verified
- Today
About the Role
The Customer Experience Manager at Five Below leads front-end store operations, trains and supervises crew members, and ensures exceptional customer service and store standards.
What You'll Do
- Train crew on the B.E.S.T. customer service experience for fast, friendly checkout
- Lead front end operations and ensure front-end merchandising meets brand standards
- Manage opening and closing procedures; maintain store cleanliness and readiness
- Perform store manager duties in their absence
- Partner with store manager to recruit, train, coach, and develop crew members
- Review corporate communications and respond accordingly
- Perform general store maintenance tasks
Requirements
- High school diploma or equivalent; college experience preferred
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task and maintain composure under pressure
- Must be at least 18 years old
Pay
- Starting at $21.47/hr
This listing comes from Five Below's own careers feed and was verified again today. Stale listings are removed automatically.
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Customer Experience Manager
$21.47/hr