Senior Engineer, ITSM & Knowledge Lead
Universal Music Group · Woodland Hills
- Pay
- Not listed
- Job type
- Full-time
- Category
- Tech & Engineering
- Neighborhood
- Woodland Hills
- Posted
- August 4, 2026 (Aug 4)
- Last verified
- Today
About the Role
Universal Music Group (Santa Monica / Encino) is hiring a Senior Engineer to lead ITSM and knowledge management initiatives across UMG's global IT organization.
What You'll Do
- Lead the design and implementation of ITSM processes and tools
- Oversee knowledge management strategy across IT teams
- Drive continuous improvement in service management frameworks
- Collaborate with global IT stakeholders and vendors
Requirements
- Strong background in ITSM platforms and best practices
- Experience with knowledge management systems
- Leadership experience in enterprise IT environments
See UMG's careers site for full posting and compensation details.
This listing comes from Universal Music Group's own careers feed and was verified again today. Stale listings are removed automatically.
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Senior Engineer, ITSM & Knowledge Lead
Universal Music Group