Sales Associate

About the role

As a Sales Associate, you'll be the first face of the brand for growing families — congratulating new parents and grandparents, introducing them to baby essentials, helping them prep for the first day of school, and sharing in the big and little moments of their parenting journey.

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands.

What you'll do

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Able to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Able to stand or walk for extended periods of time; climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Schedule

Schedules that fit your life — hours of operation allow you to balance work and personal activities like class, workouts, or carpool.

Pay & benefits

Compensation for this position ranges from $16.50 - $18.75 per hour.

Benefits and perks include mental health benefits, a 30% discount on Carter's brands, referral bonuses, and the Advance You Program (tuition-free GED/bachelor's degree or ESL).