Patient Access Scheduling Representative

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley.

Job Summary

Performs a wide range of patient access and scheduling functions to support high-quality, efficient patient care. Requires understanding of insurance eligibility, benefits, and authorization requirements. Ensures patients are properly scheduled and fully prepared for services based on scheduling protocols. Provides superior customer service to patients, providers, and all internal and external customers.

Job Requirements

Education and Work Experience

High School Education/GED or equivalent: Required

Associate's/Technical degree in business or equivalent combination of education/related experience: Preferred

One year customer service experience, preferably in healthcare or service-oriented environment: Required

One year experience in Patient Access, Revenue Cycle, physician office, healthcare insurance, or related field: Required