Manager - Facilities & Operations

Job Posting Title

Manager - Facilities & Operations

Req ID

10153647

Job Description

Facilities & Operations Manager

About the Role & Team

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognized by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration, result in an inclusive employee experience characterized by continuous learning, development and achievement.

Disney Consumer Products (DCP) is the division of Disney Experiences that brings beloved brands and franchises into the daily lives of families and fans through products — including toys, t-shirts, apps, books, and more — and experiences that can be found around the world. This includes the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations globally. The business is home to world-class teams of experts in product, licensing, and retail; artists and storytellers; and technologists who inspire imaginations around the world.

The Facilities & Operations Manager will be responsible for developing and executing workplace strategies, facilities operations, maintenance programs, space planning initiatives, and construction projects that support business objectives and employee experience. This team partners with business leaders, Finance, Strategic Sourcing, Environmental teams, landlords, and service providers to ensure safe, efficient, compliant, and cost-effective workplace environments.

You will report to the Senior Manager Facilities & Operations.

This is a Full-Time role.

What You Will Do

Provide leadership, coaching, and mentorship to facilities team members, fostering a culture focused on safety, customer service, operational excellence, and professional development

Lead strategic planning, daily operations, and maintenance activities for West Coast facilities while ensuring compliance with safety, environmental, and regulatory requirements

Manage facility operations and occupancy-related expenses while balancing service levels, operational effectiveness, and cost management objectives

Execute corporate facilities strategies and operational priorities in alignment with business and leadership goals

Provide regular updates to senior leadership regarding operational performance, risks, opportunities, and key initiatives

Oversee space planning and workplace initiatives that support organizational growth, employee experience, and evolving business needs

Develop workplace solutions including office layouts, furniture systems, storage programs, fleet assets, and operational infrastructure improvements

Manage capital improvement, renovation, tenant improvement, and construction projects from planning through project completion

Partner with Environmental teams and business stakeholders to maintain environmental compliance and support sustainability initiatives

Develop and manage operating and capital budgets while overseeing vendor relationships, procurement activities, and facility asset management programs

Lead, mentor, and develop facilities staff, driving accountability, performance, and professional growth

Required Qualifications & Skills

5+ years of progressive experience in facilities management or a related field

Experience managing multi-site or multi-unit operations

Demonstrated leadership experience supervising, coaching, and developing team members

Strong written and verbal communication skills, including dispute resolution and stakeholder management

Strong time management, planning, and organizational skills with the ability to manage multiple priorities simultaneously

Experience managing facility maintenance, workplace operations, and construction or renovation projects

Knowle…