Library Assistant

Tentative examination dates for this recruitment: Week of 08/03/26 - TestGenius Written Exam Week of 08/17/26 - Oral interview Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates. Are you a people person, looking for part-time reference work? Do you enjoy working with kids and adults? Would you be comfortable covering some programs, possibly even story times? Do you value excellent customer service? Are you ready to work in a busy, growing library system? Are you comfortable with change? Why not try Burbank? We currently have an open, 20-hour Library Assistant position based in youth services, but serving all ages at various reference desks. This list will be good for a year with the potential for other openings to become available. Library Assistants usually work four five-hour shifts per week including about 16 hours of reference desk time, depending on whether or not there is a program that week. Under direction, to perform para-professional work in the Library Department; and perform related work as required. Assists in selecting print, audio-visual, digital, and other non-print materials for children and adults; assists in planning and presenting appropriate library programs for the public; assists Librarians with general reference service and reader’s advisory to library users; interacts congenially with the public in person, online, and over the telephone; instructs public in use of online catalog and other library technology; performs electronic database and Internet searching; may train and supervise and volunteers; supervises library operations as required; conducts children’s story times and classroom visits; maintains library statistics and other records; prepares presentations and materials for community outreach visits, participates in continuing education and technical training to enhance skills; operates audio-visual equipment, scanners, photocopy machines, and other equipment; locates and retrieves materials from shelves at various height levels; supervises, trains, and evaluates employees; drives on City business. Employment Standards: Knowledge of library organization, procedures, and services; record keeping; online information searches; principles and practices of supervision; principles of customer service; proper English usage, spelling, grammar, and punctuation in order to effectively perform the essential functions of this classification (this is not a language restriction as defined in California Government Code Section 12951). Skill in utilizing Microsoft Office, including, but not limited to Word, PowerPoint, and Excel Ability to work in a multicultural environment as a team member; supervise and train others; interact considerately with a diverse population; tactfully and effectively handle highly emotional and volatile customer relations situations; present to the public; show initiative in problem solving; work independently under direction; operate library equipment; communicate effectively both orally and in writing; work a flexible schedule, including weekends and after hours; manipulate library materials from shelves at floor level to a height of eight (8) feet; maintain a safe working environment; travel to other locations for meetings and training sessions. Education/Training: Two years of paid full-time experience in a public library at a clerical level or higher and completion of two years (or 60 units ) at an accredited college or university; OR currently enrolled in an American Library Association (ALA) accredited program having completed a minimum of nine (9) credits or units of classes. None.