Field Operations Manager

About the Role

Join Ecolab's industry-leading Pest Elimination team as a Field Operations Manager in the Los Angeles, Kern County area. You will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments, leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.

What's in it For You

• Starting Day 1 access to comprehensive benefits: medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, discounted childcare resources and more
• Company service vehicle for business use
• Access to best-in-class resources, tools, and technology
• Grow your income as you drive district profitability
• Culture of safety

What You Will Do

• Lead a team of 8-10 Service Specialists responsible for day and night route management
• Hire, assess, and develop associates while emphasizing customer retention and satisfaction
• Ensure your team achieves financial and service delivery goals
• Pursue sales and new business opportunities
• Coordinate initial services, maintain inventory, and perform QA visits
• Build and maintain customer relationships within the market
• Champion safety practices and values

Position Details

• Field-based position requiring travel around Burbank, Palmdale, Bakersfield
• Work week and shift: Nights Sun-Thurs

Minimum Qualifications

• High School diploma or equivalent
• 3 years of field support or service-related industry experience
• Ability to work overnight shifts as needed
• Ability to obtain required pest certification and/or business licensing pursuant to state/local law
• Current and valid Driver's License
• Background check required; drug test including THC required (federal contract requirement)
• Immigration sponsorship not available for this role

Preferred Qualifications

• Bachelor's Degree
• 3 years supervisory or team leadership experience
• Proven record of meeting customer needs and business objectives
• Bi-lingual - English and Spanish

Physical Demands

• Lifting/pushing/pulling/carrying up to 50 pounds chest high
• Wearing and using a respirator
• Working in varied conditions (confined spaces, damp/dusty locations, ladders, freezing and hot conditions)
• Driving a company vehicle as required