Emerging Store Manager

About the Role

Supervises customer service associates and designated hitters. Responsible for managing the front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store; works alternate schedule with the Store Manager with minimal overlap; assumes responsibilities of all store activities in the absence of the Store Manager.

Key Responsibilities

Customer Experience

• Engages customers and patients by greeting them and offering assistance
• Monitors customer service and provides coaching and training
• Accountable for improving on overall customer service metrics

Operations

• Supervises store operations and team members including assigning daily activities and managing scheduling
• Supervises the control of store cash management
• Supervises front end and pharmacy inventory
• Ensures store interior and exterior are clean and presentable

People & Performance Management

• Leads and manages store team members including recruitment, hiring, performance management
• Manages team member performance by assigning responsibilities, setting goals, and providing feedback
• Acquires and retains talent and ensures a diverse pipeline of future leaders

Basic Qualifications

• Bachelor's degree with solid academic record (all majors welcome) OR High School Diploma/GED and two years of supervisory experience
• Demonstrated leadership abilities including business ethics, self-motivation, and strong communication skills
• Willingness to work flexible schedule including extended days, evenings, and weekends
• Willingness to accept promotion into a Store Manager position if offered

Pay

$47,000–$72,000/year