Coordinator, Guest Communications
NBCUniversal · Studio City
- Pay
- $26–$29/hr
- Job type
- Full-time
- Work mode
- On-site
- Category
- Office & Professional
- Neighborhood
- Studio City
- Posted
- October 22, 2026 (yesterday)
- Last verified
- Today
About the Role
NBCUniversal's Universal Studios Hollywood in Universal City is seeking a Coordinator, Guest Communications to oversee and respond to guest correspondence via email, social media, and phone.
What You'll Do
- Accept escalations from the Guest Contact Center regarding in-park and online order issues
- Investigate guest concerns and coordinate resolutions; direct non-theme-park issues to appropriate teams
- Respond to guest correspondence across email, social media platforms, and phone
Pay
$26–$29/hr
This listing comes from NBCUniversal's own careers feed and was verified again today. Stale listings are removed automatically.
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Coordinator, Guest Communications
$26–$29/hr