Assistant Manager

About the role

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out. Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store.

What you'll do

Customer Experience & Sales

• Lead by example on the sales floor with an "Always on, Never no" mindset.
• Coach the team to deliver great service and share product knowledge.
• Support sales goals by staying engaged on the floor.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Keep the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures.
• Take an owner/operator mindset by addressing issues and maintaining standards.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.

Requirements

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.

Pay & benefits

Rate of Pay: $22.40/hour + Bonus Incentives. 30-50% Employee Discount. Paid Time Off, Paid Parental Leave. Weekly Pay. Life, Medical and Dental Coverage.